30 Days Easy Return/Exchange
We have high quality control standard to make sure all the products
we ship in perfect conditions, however, a return or an exchange
request is unavoidable.
We suggest to inspect your package upon arrival. In the rare case
there is a damaged item, missing item or an incorrect item in
package, please contact us immediately, so we can correct any
problems.
Return/Exchange Guidelines
To make return/exchange service as easy as possible, please follow
the guidelines as below:
1: Please contact with our customer service to get a return/exchange
authorization and return address within 30 days upon receipt. We
don't accept the returned package without authorized from customer
service.
2 : Only if our products have quality problems, we will accept
return request.And please allow a little bit color and size
difference, this is inevitable.
3 : All returned products must be in their original condition,
unworn, unwashed, with original tags and the panty protective strip
intact. Items returned with obvious use, makeup, deodorant, perfume,
or similar product stains will be subject to refusal.
4 : Please return through your local post office to avoid tax and
include your filled-out return/exchange authorization form in your
return package. Any lost or damaged in transit are the responsibility
of the customer, so be sure to keep a record of your tracking number
as a reference. Please note that we do not accept packages returned
using C.O.D. service.
5 : Once we have received the returned package, we will send email
notification and arrange an exchange or a refund within 7 business
days.
If you have any questions, please contact at 2461793281@qq.com
